How your order gets to you.
Cash on delivery, JazzCash, EasyPaisa or bank transfer. Free over Rs. 2,000. Delivered across Pakistan in 2 to 4 working days.
Delivery zones
We ship anywhere in Pakistan by nationwide courier — Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Faisalabad, Multan, Quetta and every smaller city and town the courier reaches. We'll confirm the exact timing on WhatsApp when you order.
Free shipping over Rs. 2,000
Orders over Rs. 2,000 ship free anywhere in Pakistan. Below that, we'll confirm the delivery charge on WhatsApp when you order — it depends on where you are. Any two-product order comfortably clears the free-shipping threshold.
Cash on Delivery is our default
You can pay by Cash on Delivery, JazzCash, EasyPaisa, or bank transfer. COD is the default — pay in person when your parcel arrives.
For prepaid orders (JazzCash / EasyPaisa / bank transfer), send us a screenshot on WhatsApp after payment and we'll arrange dispatch.
When your order arrives
Major cities: usually 2 to 3 working days.
Smaller cities and towns: 3 to 4 working days, depending on the courier's route.
We dispatch within a day of confirming your order and share the tracking on WhatsApp.
Refund and replacement policy
Unopened products: return within 14 days for a full refund.
Opened products: message us on WhatsApp and we'll look at it case by case.
To start a return, message us on WhatsApp with your order number.
If your parcel arrives damaged
Take a photo before opening. Send it to us on WhatsApp within 48 hours of delivery. We'll ship a replacement free of charge — no need to return the damaged goods.
Message us on WhatsApp for anything shipping or delivery related. We'll get back to you as quickly as we can.
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