Shipping & returns

How your order gets to you.

Cash on delivery, JazzCash, EasyPaisa or bank transfer. Free over Rs. 2,000. Delivered across Pakistan in 2 to 4 working days.

01 · Where we deliver

Delivery zones

We ship anywhere in Pakistan by nationwide courier — Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Faisalabad, Multan, Quetta and every smaller city and town the courier reaches. We'll confirm the exact timing on WhatsApp when you order.

02 · Shipping cost

Free shipping over Rs. 2,000

Orders over Rs. 2,000 ship free anywhere in Pakistan. Below that, we'll confirm the delivery charge on WhatsApp when you order — it depends on where you are. Any two-product order comfortably clears the free-shipping threshold.

03 · Payment

Cash on Delivery is our default

You can pay by Cash on Delivery, JazzCash, EasyPaisa, or bank transfer. COD is the default — pay in person when your parcel arrives.

For prepaid orders (JazzCash / EasyPaisa / bank transfer), send us a screenshot on WhatsApp after payment and we'll arrange dispatch.

04 · Timing

When your order arrives

Major cities: usually 2 to 3 working days.

Smaller cities and towns: 3 to 4 working days, depending on the courier's route.

We dispatch within a day of confirming your order and share the tracking on WhatsApp.

05 · Returns

Refund and replacement policy

Unopened products: return within 14 days for a full refund.

Opened products: message us on WhatsApp and we'll look at it case by case.

To start a return, message us on WhatsApp with your order number.

06 · Damaged in transit

If your parcel arrives damaged

Take a photo before opening. Send it to us on WhatsApp within 48 hours of delivery. We'll ship a replacement free of charge — no need to return the damaged goods.

Still have questions?

Message us on WhatsApp for anything shipping or delivery related. We'll get back to you as quickly as we can.

WhatsApp us