Frequently asked.
Answered in the same detail as the label. If your question isn't here, ask us on WhatsApp — the answer will end up here.
The products
Yes. Every ingredient is a plant, mineral, or microbial input. No synthetic urea, no chemical NPK boosters, no synthetic pesticides. If it wouldn't grow in nature, it isn't in the pouch.
The Master Blend, if you keep houseplants and want one thing that does most of the work. If you have a plant that's already sick, Rapid Green is the rescue product. If you have visible pests, Shield & Feed. If you know exactly what your soil is missing, the single ingredients (vermicompost, bone meal, sarson ki khali, neem cake, Epsom salt, humic acid, seaweed) are in the Organic Gardening Essentials collection.
Yes — chilli, tomato, mint, coriander, citrus, all fine. Rinse edible leaves before eating if you sprayed within the last 48 hours. Master Blend is safe on the soil around any edible without a waiting period.
Yes. Every ingredient is chosen so that accidental contact or ingestion isn't harmful. That said, we don't recommend the pouch as a snack — keep it stored where curious hands can't reach.
Ordering & payment
Cash on Delivery is the default. We also accept JazzCash, EasyPaisa, and bank transfer. For prepaid orders, send us the payment screenshot on WhatsApp and we'll dispatch as soon as we can.
Yes. Message 0370-9145600 with what you want. We'll confirm total including delivery, arrange dispatch, and you pay COD. Roman Urdu ke saath comfort ho to bilkul chalega.
Free on orders over Rs. 2,000. For smaller orders, we'll confirm the delivery charge on WhatsApp when you order — it depends on where you are.
Delivery & returns
We ship to every city in Pakistan by courier, usually 2 to 4 working days depending on where you are. We'll confirm the exact timing on WhatsApp when you order.
Message us on WhatsApp and tell us what happened. We'll work it out case by case. Unopened products can be returned within 14 days for a full refund.
Yes, within 14 days for a full refund. Message us on WhatsApp to start the return.
Using the products
Dosages are printed in monospaced type so you can spot the numbers instantly. Example: 5ml per 1 litre, every 7–10 days. Follow the exact figure — don't estimate.
Rapid Green and Master Blend combine safely. Shield & Feed should be applied to leaves separately from foliar feeding. Never mix any Lush Roots product with synthetic chemical fertilizer.
Cool, dry, dark place. Cap tight. Dry spoon only for the Master Blend pouch. Keep the pouch sealed between uses.
Usually none, at first. Nine times out of ten it's watering, not feeding. Check the soil two inches down before you buy anything. Our yellow leaves guide walks through how to tell water, nutrient and pest problems apart by the pattern of yellowing.
Longer answers, dosages and troubleshooting
Everything people ask us before they order, answered properly. If your question isn't here, message us on WhatsApp at 0370-9145600 and a real person will reply.
Safety
Are your products safe around pets and children?
Yes. The Master Blend is made from earth-born ingredients — neem cake, humic acid, biochar and mineral nutrients — with no synthetic chemicals, so there is no risk of chemical burn if a pet or child touches treated soil. That said, it is plant food, not food. Store the pouch sealed and out of reach, and keep pets off freshly watered soil until it settles.
Shield & Feed and Rapid Green are also organic, but as sprays we recommend keeping pets and children out of the room until the foliage has dried, which usually takes an hour or two.
Can I use Shield & Feed on herbs and vegetables I plan to eat?
Yes. Neem-based sprays are widely used on edible crops. Wash produce thoroughly before eating and leave at least three days between your last spray and harvest.
Will your fertilizer burn my plant's roots?
No. Root burn happens when synthetic fertilizers dump concentrated mineral salts into the soil faster than roots can absorb them. The Master Blend releases slowly through natural decomposition, so the nutrients arrive at the pace the plant can actually use. You can apply it to a newly repotted plant without waiting.
Using the products
How often should I fertilize my plants in Pakistan?
Feed during the active growing season — roughly February through October across most of Pakistan — and ease off in the coldest weeks when growth naturally slows.
For potted plants, work 1 to 2 tablespoons of The Master Blend into the top inch of soil every 4 to 6 weeks, then water thoroughly. For lawns, broadcast 50 grams per square metre every 2 months, ideally right before heavy watering or expected rain. If you want a faster response, Rapid Green can be used alongside at 5ml per litre of water every 7 to 10 days.
In summer heat, plants dry out fast — water consistently, because fertilizer in dry soil does nothing.
What is the difference between The Master Blend and Rapid Green?
The Master Blend is a dry, slow-release soil food. You apply it once every 4 to 6 weeks and it feeds steadily in the background while improving the soil itself. It is your baseline nutrition.
Rapid Green is a liquid bio-stimulant with amino acids and seaweed that absorbs immediately through roots and leaves. It is what you reach for when a plant has gone pale, droopy or stagnant and you need visible movement in days rather than weeks.
They are not competing products. Most customers use The Master Blend as the routine feed and Rapid Green as the intervention.
Which product do I need for my problem?
- Yellow or pale leaves — The Master Blend for the underlying nutrition, Rapid Green for faster recovery. Our yellow leaves guide explains how to tell the cause.
- Tiny flies around the soil — those are fungus gnats. The Master Blend's neem cake works on the larvae in the soil. See how to get rid of fungus gnats.
- Webbing, sticky leaves, or visible insects — Shield & Feed for spider mites, aphids, whiteflies and mealybugs. See the mealybug and spider mite guide.
- White powdery film on leaves — powdery mildew, treat with Shield & Feed.
- Dusty, dull leaves — Lush Leaf.
- Patchy, pale lawn — The Master Blend at 50g per square metre. See the lawn care guide.
How do I use Shield & Feed during an active pest infestation?
Mix 10ml in 1 litre of clean water and shake until the mixture turns milky. Spray thoroughly, making sure to cover the undersides of leaves where mites and aphids actually live. During an active infestation apply every 3 to 5 days; once it clears, drop to every 14 days as prevention.
Always spray in the early morning or late evening. Neem oil on foliage in direct midday sun can scorch leaves.
How much spray does one bottle of Shield & Feed make?
The 115ml bottle is a concentrate. At the recommended 10ml per litre it makes up to 11.5 litres of ready-to-use spray, which lasts most home growers several months.
Can I use Lush Leaf on any plant?
Use it on smooth-leafed plants — Monstera, Ficus, Fiddle Leaf Fig, rubber plants, money plants. Do not use it on fuzzy or velvety leaves such as African violets or Alocasia velvet varieties, where the residue gets trapped in the fine hairs. Mist lightly and wipe with the included microfiber towel every 2 to 3 weeks.
Can I use these on outdoor plants and vegetables, not just houseplants?
Yes, all of them are universal. The Master Blend works on roses, jasmine, tomatoes, chillies, citrus trees and lawns as well as indoor foliage. For new potting mixes, blend 1 part Master Blend to 9 parts soil or coco peat.
How should I store the products?
Keep The Master Blend pouch tightly sealed in a cool, dry, dark place, and always use a completely dry spoon — introducing moisture into the bag will spoil it. Liquid concentrates should be kept out of direct sunlight and shaken before each use.
Ordering and delivery
How can I pay?
Cash on delivery, JazzCash, EasyPaisa, or direct bank transfer. Cash on delivery is available nationwide, so you can pay when the parcel reaches you.
Do you deliver across Pakistan, and how long does it take?
Yes, we deliver nationwide. Most cities take 2 to 4 working days depending on the courier's route.
Is shipping free?
Shipping is free on all orders over Rs. 2,000. Below that, standard courier charges apply at checkout. The Duo Bundle at Rs. 2,400 ships free.
Can I order without using the website?
Yes. Message us on WhatsApp at 0370-9145600 with what you want and your delivery address, and we will confirm the order and total there.
Is the Duo Bundle actually cheaper?
Yes. The Master Blend 500g and Shield & Feed come to Rs. 2,900 bought separately. The Duo Bundle is Rs. 2,400, so you save Rs. 500 and cross the free shipping threshold at the same time.
What if something arrives damaged or leaking?
Message us on WhatsApp with a photo within 48 hours of delivery and we will replace it. See our Shipping & Returns page for full details.
About Lush Roots
What does "organic" mean for your products?
Our formulas are built from naturally derived inputs — neem cake, humic acid, biochar, cold-pressed seaweed, amino acids — rather than synthetic mineral salts. We are a small-batch Pakistani brand, not a certified organic body, so we describe our ingredients openly rather than claiming a certification we do not hold. Every ingredient is listed on each product page.
Where are you based?
We are a Pakistani brand and ship across the country. You can reach us on WhatsApp at 0370-9145600 or on Instagram @thelushroots.
Message us on WhatsApp. We usually reply within an hour during working hours.
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